SMS Messaging Terms & Conditions

SMS Messaging Terms & Conditions

Effective Date: July 23, 2026


These SMS Messaging Terms & Conditions ("SMS Terms") govern your participation in the text messaging program offered by Jordan J. Glenn PLLC, doing business as Thunderbird Vein ("we," "our," or "us"). By opting in to receive text messages from us, you agree to these SMS Terms.

1. Program Description

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Thunderbird Vein regarding your relationship with our practice.

Messages may include:

  • Appointment confirmations and reminders
  • Scheduling and rescheduling updates
  • Care and treatment instructions
  • Billing and payment notifications
  • Responses to your questions or requests
  • Practice announcements and promotional offers

Consent to receive text messages is not required to receive medical care or services.


2. Message Frequency

Message frequency varies based on your interactions with our office. Most patients can expect to receive approximately 1–2 messages per month, although additional messages may be sent when necessary to coordinate your care or respond to your requests.


3. Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan. Please contact your mobile carrier for details regarding your messaging or data plan.


4. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed. No further text messages will be sent unless you opt in again.


5. Help

If you need assistance, reply HELP to any text message or contact our office through the contact information provided on our website.


6. Eligibility

By enrolling, you represent that you are the authorized user of the mobile phone number provided or have the account holder's permission to enroll that number in our messaging program.


7. Privacy

Your privacy is important to us. Information collected through our SMS program is handled in accordance with our Privacy Policy.


We do not sell your mobile phone number or SMS consent information to third parties for marketing purposes.


8. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.


9. Changes to These Terms

We may update these SMS Messaging Terms from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact Information

Jordan J. Glenn PLLC dba Thunderbird Vein

For questions regarding these SMS Messaging Terms, please contact us using the contact information listed on our website.